Return to Vendor
Monday, November 7th, 2005I admit, I can be something of an impulse buyer. And unfortunately for me, those impulse buys used to take place primarily at places like the Prada boutique on Fifth Avenue — places, I should point out, with nonexistent return policies.
At some point — perhaps after I had given my umpteenth unworn Prada shoes away — I figured out that I needed to stick to shopping at places like Saks and Bergdorf’s, where indecisiveness is considered perfectly acceptable, if not encouraged. In fact, some of my favorite salespeople at those places are known to call me up when new merch comes in and say things like, “Oh, I’ll just put it on your card and send it to you and you can decide if you like it later. It’s triple points, and you can always return it!” (I imagine they bet on my forgetting to return it — fairly good odds, actually.)
Dangerous.
Especially because these cozy relationships with people who work on commission make for very awkward moments at the return counter. I just feel so guilty. I suppose returning one pair of shoes for every three I buy isn’t egregiously bad — though returning all three of the Nancy Gonzalez bags I bought on one giddy shopping spree, I admit, might have been, however fiscally sound a move it was. Still I’m not above calling a store to find out a salesperson’s work schedule so I’d know what days not to come in to make a return. (At least in the Saks and Bergdorf’s shoe departments, the return desk is located off the sales floor, so the likelihood of being caught returning by the one who sold you the item is slightly lessened.)
Still, I have this awful feeling that the salespeople get weekly reports of the commissions made and lost, and they know when I do them wrong. That I’m on some America’s Most Wishy-Washy list posted on the wall of the employee lounge. Am I just being paranoid? Or did that shoe salesman really just give me the evil eye?





